Terms of use

Free delivery on all orders over DKK 499,- (only in Denmark)

Your order will be delivered as soon as possible and within 2-7 days.

All shipments will be sent by Post Nord and will arrive at your address within 2-5 workdays. Your order will be delivered on the closest Post office or close to your address.

 www. nomadliving.dk owned and operated by NOMAD LIVING
  CVR. 34346546678
  Address: NOMAD LIVING ApS, Larsbjørnsstræde 17 st. tv. 1454 København K.
  Phone +45 23 66 17 20
  Mail: info@nomadliving.dk

 These terms and conditions apply to the purchase of goods on www.nomadliving.dk for delivery IN DENMARK, excluding Greenland and the Faroe Islands, unless otherwise expressly agreed. 

Ordering and payment

www. nomadliving.dk is open 24 hours a day, so you can shop around the clock. There may be exceptions for maintenance of the database and at holidays. You can only make purchases when the store is open and available.
We accept the following creditcards:
Dankort, VISA, VISA electron, Mastercard og Maestro
 
In order to shop at www. nomadliving.dk you must be 18 years of age and possess a valid credit card that we accept. If you are not yet 18 years of age, you can still purchase items if you have obtained your guardian's consent or otherwise have a legal right to enter into the purchase.

You select the items you want to buy and put them in the "shopping basket". You can right up to the time of booking edit the contents of your shopping cart, and you can frequently check the content and price of the goods.

All prices at NOMAD LIVING above 499,- kr are incl. shipping and payment fees for Denmark, except return freight.

When you are ready to order, click on "check out" where you enter your name, address, email, telephone number, payment method and choose the delivery form.

You can change the contents of the shopping cart right up until you confirm your purchase by clicking on the button "Order and pay." Then you for payment and your order on to www.nomadliving.dk

Your payment will be debited from your account when the goods ordered are shipped. We strive to deliver your goods within 2-3 days.

Acknowledgement of receipt of order and order confirmation

When you order an item from us, you will receive a confirmation of our receipt of your order. However, there is first entered into a binding purchase agreement, once you have received an order confirmation from us.

14 day return

When you shop online and in www.nomadliving.dk, you normally have 14 days to cancel, which you can inform us that you regret your purchase and then return the item to us.

Right runs from the day you received the goods. If the deadline expires on a holiday, a Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following business day. In case of multiple goods ordered in one order, but supplied individually, or a product that comes in several batches, the period is from receipt of the last item or lot.

If you want to return the item, you must on receipt only handle the goods in a way so that you can examin the nature, characteristics and the way they function.

To exercise this right, you will have to send an unequivocal statement notify to us within 14 days of receipt of goods. If you regret your purchase, you can use our standard withdrawal form, which is available via this link.

Returns

If you regret your purchase, the goods must be returned to:

  NOMAD LIVING 
  St. Kongensgade 74 1264 København K.

If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it. Remember to return the item in its original packaging. Once we have received and approved the returned item, the purchase price will be refunded to your account within a few days.

The costs of returning goods shall be borne by the customer.

In return you should make sure that the goods are securely wrapped. You have the responsibility for the package / goods until we receive it. So keep postal receipt as well as any. tracking number.

In return shipping, please refer to Post Danmark current prices.

IMPORTANT
  We expect that you send the goods as soon as possible after you have given notice of cancellation and you must return them within 14 days, from your canceling

Note We do not accept packages sent. COD.

Documentation of your purchase and return form

You must attach a copy of the order confirmation or other proof of your purchase. Additionally, it will facilitate the processing, if you attach a completed return form, which is available via this link.

Repayment

When we receive the goods, we check it, and you will get paid back the amount you have paid to us upon purchase.

The amount is always returned by bank transfer, so you need to tell the bank's name and registration number and account number

NOTE:
You may lose your purchase amount, in whole or in part. This happens if the product is impaired because

 • Are damaged while you were responsible for it,
• you have handled goods otherwise than was necessary in order for you to determine the nature, characteristics and the way they function 
  
 
Complaints - If there is something wrong with the product

NOMAD LIVING provide under the Sale of Goods Act 2 year warranty. This means that you can either have a faulty product repaired or replaced, refund or reduction in price, depending on the specific situation.

  The warranty covers products which are subject to manufacturing and material defects discovered in its normal use. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering.

You must contact us within "reasonable time"

You must complain within "reasonable time" after you have discovered the defect. We recommend that you advertise as soon as possible, and within 2 months after the error is discovered.

You can advertise by contacting us via email to info@nomad-living.dk or telephone +45 23 66 17 20 Please use our complaint form, which is available via this link.

Depending on the specific situation, you will receive further instructions.

The product must be sent to:

NOMAD LIVING ApS St. Kongensgade 74, 1264 Copenhagen K

By justified complaint, we will refund reasonable freight costs

If the complaint is justified, we will refund your reasonable shipping costs to send the product back to us. Otherwise, you must bear all costs of transportation including our shipping costs for returning the item after the investigation.

Remember that the product must always be in proper packaging and get a receipt for shipment. You have the responsibility to package / goods until our reception. So keep postal receipt incl. information on shipping costs and tracking number.

Note We do not accept packages sent. COD or similar.

Privacy

In order to shop at www. nomadliving.dk please state at least:
• Name
• Address
• E-mail address
• Telephone / mobile number


The above data is stored with information about the items you bought for 5 years from the end of the financial year to which the information relates, in accordance with accounting Act § 10, after which the data will be deleted.

Have you created a login to be able to make self-service with us, your personal information and order information not be deleted unless you ask us to do so.

Information will be disclosed or sold to third parties, except in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation would be in accordance with the then-current privacy legislation.

As a customer you have the opportunity to gain insight into our recording of data about you, and you may object to the registration pursuant to the rules of this Act concerning the processing of personal data and queries in this regard should be sent to Pernille Skriver via e-mail info @ nomad-living.dk

Cookies
By using www. nomadliving.dk you agree that we may use cookies. A cookie is a small data file that we place on your computer to keep track of what is happening during your visit and in order to recognize your computer. A cookie is not a program and do not contain viruses.

Governing law and jurisdiction

Purchases of goods on www.nomadliving.dk is subject to Danish law. Any dispute settled by the Danish courts.